ck767's Privacy Policy

ck767 ("we", "us", "platform") is a trusted online betting and casino service provider in Bangladesh. When you use our website, mobile app, or any other service, some of your personal information reaches us. This privacy policy clearly explains what information we collect, how we store it, and who we share it with.

Please read this policy carefully. By using ck767's services, you are considered to have accepted the terms of this policy. If you have any questions, please contact our support team.

When opening an account at ck767 and while using our services, various types of information are collected automatically or directly from you.

1.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport details (for KYC verification)
• Address and area code
• Payment method details (such as bKash, Nagad, Rocket, Upay numbers or bank account)
• Account password (stored in encrypted form)

1.2 Automatically Collected Information

• IP address and device identification information
• Browser type, operating system, and screen resolution
• Service usage time, page visit patterns, and session duration
• Information collected through cookies and similar tracking technologies
• Referral source (which link you used to reach our site)

1.3 Information Received from Third Parties

For identity verification and fraud prevention, we may sometimes confirm information through approved third-party verification services. Information obtained through this process is subject to the same security measures.

ck767 uses your information only for legitimate and transparent purposes. Those purposes are described in detail below:

2.1 Account Management and Identity Verification

We need your basic information to create, manage, and secure your account. We use identity document details to complete age verification and the KYC process. This ensures that only those aged 21 or above can use our platform.

2.2 Transaction Processing

We need to use payment-related information to successfully process your deposit and withdrawal requests. All transactions via bKash, Nagad, Rocket, Upay, or bank transfer are handled through secure and encrypted channels.

2.3 Providing Customer Support

When a support request comes in via 24/7 live chat or email, your account information is verified to provide the right assistance. Conversation records may be retained for a limited period for this purpose.

2.4 Security and Fraud Prevention

We use automated systems to detect unusual activity, multiple account usage, or potential fraud. This keeps your account and funds secure.

2.5 Service Improvement and Personalization

By analyzing your usage patterns, we work to provide better services. This includes game recommendations, relevant promotions, and an improved user experience.

ck767 is firmly committed to protecting your personal information. We do not share your information with any third party except in the limited circumstances described below.

3.1 Service Provider Partners

We may use trusted third parties to help with payment processing, identity verification, and technical infrastructure management. These partners are given only as much information as is essential for their specific task.

3.2 Legal Obligations

We may disclose information if required to comply with a court order, valid legal process, or applicable law. In such situations, we will make every effort to notify you in advance.

3.3 Business Transfers

In the event of a future merger, acquisition, or business restructuring, user information may be part of the transferred assets. If this happens, we will notify you in advance and the new service provider will also be required to comply with this policy.

3.4 With Your Consent

For any purpose other than those listed above, we will always obtain your explicit consent before sharing your information.

We use cookies and similar technologies to make your visits to the ck767 website smoother.

4.1 Types of Cookies

• Essential cookies: Essential for maintaining login sessions and ensuring security. The platform does not function properly without them.
• Functionality cookies: Help remember your preferences and settings.
• Analytics cookies: Used to analyze usage patterns and improve the service.

4.2 Cookie Control

Cookies can be disabled or deleted from your browser settings. However, please note that disabling essential cookies may disrupt some core features of the site and you may not be able to log in.

ck767 has adopted advanced technical and organizational measures to protect your information.

5.1 Encryption Technology

Our entire site and all data transmissions are protected by SSL (SSL/TLS) encryption. Payment-related information is stored with an additional layer of encryption.

5.2 Access Control

Only authorized personnel have access to your information, and they are required to follow strict confidentiality rules. All access is logged and reviewed regularly.

5.3 Server Security

Our servers are located in industry-standard security facilities. Server security is ensured through firewalls, intrusion detection systems, and regular security audits.

5.4 Password Protection

We never store your password in plain text under any circumstances — it is always processed using a one-way hashing algorithm. Keeping your password strong and confidential is your own responsibility.

ck767 retains your information only for as long as necessary.

6.1 Active Accounts

All information is retained while your account is active. After the account is closed, necessary information is generally kept for a defined legally required period.

6.2 Financial Transaction Records

Transaction records may be retained for an extended period to prevent financial fraud and meet legal obligations.

6.3 Data Deletion

Once the retention period ends, your information is securely deleted or anonymized so that it can no longer be linked to any individual.

Every user registered at ck767 enjoys the following rights regarding their personal information:

7.1 Right to Access

You may request a copy of the information we hold about you at any time. We are required to respond to that request within a reasonable time.

7.2 Right to Correction

If any of your information is incorrect or incomplete, you can ask us to correct it. General information can usually be updated directly from account settings.

7.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, please note that some information may need to be retained for a set period due to legal obligations or ongoing dispute resolution.

7.4 Right to Object to Processing

You may object to marketing communications or non-essential data processing. We respect requests of this kind.

7.5 How to Exercise Your Rights

To exercise any of the above rights, please contact our support team. We will try to respond within a maximum of 30 days.

ck767 is a platform exclusively for those aged 21 or above. We do not knowingly collect information from any minor.

Age verification is mandatory during account registration. If a user has provided a false age and we discover this, that account will be closed immediately and the related information will be deleted.

If you believe that a minor is using our platform, please notify our support team immediately.

ck767 may update this privacy policy from time to time. Changes may be made due to legal changes, new services, or improved security measures.

9.1 Notice of Changes

For significant changes, we will notify you at your registered email and post a clear notice on the site. The date of any change will always be shown at the top of this page as "Last Updated".

9.2 Continued Use After Changes

If you continue to use ck767 after a policy change, you will be considered to have accepted the new policy. If you do not agree to the new policy, you have the right to request that your account be closed.

If you have any questions, concerns, or complaints about this privacy policy, our support team is always ready to help.

We believe that long-term trust is built through transparency and honesty. ck767 always prioritizes your privacy and handles your information with the highest level of protection.